Shipping Policy

1. Shipping Coverage

We deliver our branded sporting goods across India. However, delivery availability may vary based on your location. Please enter your PIN code at checkout to confirm serviceability.

2. Order Processing & Dispatch

• Orders are processed within 24-48 hours of confirmation (excluding Sundays & public holidays).
• Once shipped, you will receive a tracking number via email/SMS.
• Custom or bulk orders may take additional processing time.

3. Shipping Charges

• Standard Shipping: Free for orders above ₹999.
• For Orders Below ₹999: A flat shipping fee of ₹50 applies.
• Express Shipping: Available at an additional charge (calculated at checkout).

4. Estimated Delivery Time

• Metro Cities: 3-5 business days
• Tier 2 & 3 Cities: 5-7 business days
• Remote Areas: 7-10 business days

Delivery times are estimates and may vary due to unforeseen circumstances.

5. Tracking & Order Status

Once dispatched, you can track your order through the tracking link provided via email/SMS. If you face any issues, contact our support team.

6. Delays & Exceptions

• Delays may occur due to weather conditions, courier service disruptions, or festive seasons.
• If your order is delayed beyond the estimated timeline, please reach out to us for assistance.

7. Lost/Damaged Shipments

• If your package is lost in transit or arrives damaged, contact us within 48 hours of delivery.
• We will initiate a replacement or refund upon verification.

8. Contact Us

For any shipping-related queries, reach out to us at: info@sshf.in